Only when it comes to service are we old-fashioned
AViTEQ / AEG machinery is known for its exceptional ruggedness and durability. Nonetheless, when used constantly, a machine can malfunction. Should this occur, professional support is required. The sooner the better, because malfunctions often mean system and process downtime, resulting in lost time and earnings. Long queue times or incompetent service representatives on outsourced hotline services are the last thing one needs in such situations. Unfortunately, this kind of „service" is ever more frequent today, which is why AViTEQ is going in a completely different direction; a direction that could be described as "The Good Old- Fashioned Way." By this we mean:
• Replacement part support (24-hour delivery service for warehoused parts)
• Repair service (in-house and on-site)
• Qualified and experienced office and field service employees
• Direct-dial on-call phone service
• Expert assistance in case of malfunctions or problems
• Mobile service for professional support on site
…and as preventive measures:
• Check-ups
• Inspections
We support our AViTEQ and AEG brands.
Hotline - Technik:
phone: +49 (0)6145/503-110
fax: +49 (0)6145/503-452
Email: service(at)aviteq.de
Spare parts Vibration plants:
contact: Mr. Zitzmann
phone: +49 (0)6145/503-499
fax: +49 (0)6145/503-212
Email: zitzmann(at)aviteq.de
Spare parts Driving technology:
Contact: Mrs. Schmitz
phone: +49 (0)6145/503-313
fax: +49 (0)6145/503-312
Email: schmitz(at)aviteq.de
Repair service Driving technology:
Contact: Mr. Schwarzer
phone: +49 (0)6145/503-120
fax: +49 (0)6145/503-452
Email: schwarzer(at)aviteq.de
Negotiating. Selling. Forgetting. Not at AViTEQ.
Negotiating. Selling. Forgetting. Not at AViTEQ. Besides an extensive repair and replacement parts service for our drives and systems, our customer care includes support during installation and startup. Moreover, AViTEQ provides training and instruction for operating and maintenance personnel as services, too. As a result, users know how to operate and care for the equipment, components and systems – making for optimum conditions for a long service life. After all, it is best if you never need our repair and replacement part support in the first place.